Policies

Scope of Services & Booking

The Mentalchemist offers somatic coaching, artistry coaching, one-time consults, ongoing support, digital tools, workshops, retreats, and immersive creative programs. These services focus on embodied awareness, pattern recognition, and behavior change. Since this is coaching, not therapy, we do not diagnose, treat, or provide crisis support, and our services should not replace licensed mental health care. Clients are responsible for seeking clinical or emergency support when needed. All sessions and experiences must be booked through our online scheduling platform. Once booked, clients receive confirmation details and are responsible for ensuring their contact information is accurate and updated.

Cancellations, Refunds & Participation

1:1 Consults and sessions must be canceled or rescheduled at least 24 hours in advance. Late cancellations and no-shows may be charged the full session fee with option to reschedule. Digital products, including workbooks, journals, and online courses, are non-refundable due to immediate access and intellectual property protections. Refunds for sessions or events are not standard and may be considered on a case-by-case basis when outlined in the event's specific registration terms. All somatic and creative practices are voluntary. Clients may pause, step out, or modify any activity at any time. If accommodations are needed, including physical, sensory, or scheduling support, please contact us before booking so we can assist appropriately.

Confidentiality, Conduct & Intellectual Property

All personal information shared through sessions, intake forms, or registration is kept confidential and stored securely. Information is only released with explicit consent or when required by law. Respectful engagement is expected in all spaces. Harassment, discrimination, or abusive behavior toward facilitators or participants will not be tolerated and may result in removal from a session or program without refund. All materials provided through The Mentalchemist, including digital tools, workbooks, session content, and workshop resources, remain the intellectual property of The Mentalchemist. Materials are for personal use only and may not be reproduced, distributed, or sold. For questions about policies, accessibility, or your experience, please contact us at connect.thementalchemist@gmail.com.

Frequently Asked Questions

  1. What services do you offer?

    2. Somatic coaching, one-time consults with personalized roadmaps, digital tools (workbooks, journals, guides), retreats and workshops, organizational trainings, and The Mentalchemist Match service.

  2. What is The Mentalchemist Match?

    3. A service that pairs clients with the most aligned offering based on their goals, capacity, and stage of transformation. It helps people find an aligned entry point and reduces barriers to treatment initiation.

  3. How is somatic coaching different from therapy?

    4. Coaching focuses on current patterns and embodied change. It doesn’t diagnose, treat mental health conditions, or replace clinical therapy. We do not accept insurance for payment/reimbursement.

  4. What happens in a typical session?

    5. A mix of structured dialogue, somatic practices, and pattern mapping using your Mentalchemy framework. Each session has a clear focus and a practical next step.

  5. Do I need experience with somatics, spirituality, or mindfulness?

    6. No. Your curiosity and willingness to engage with your own patterns is enough.

  6. Can I be in therapy and do this work at the same time?

    7. Yes. Many clients use therapy and somatic work as each serves a different purpose.

  7. What’s your refund and cancellation policy?

    8. Digital products are non-refundable. Coaching sessions, events, and retreats follow the policies shown during booking.

  8. How do digital products work?

    9. Instant access, self-paced, and designed to stand alone or complement your coaching experience.

  9. Do you work with groups or organizations?

    10. Yes. Trainings, workshops, and custom programming are available. Programs can focus on somatics, burnout repair, emotional sustainability, or deconditioning work with deliverables tailored to your needs.